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FAQ’s

Headphones

Yes, our wireless headphones feature LED lights that pulse with the music, they also change colour (Red/Green/Blue/Yellow) to indicate which channel you are listening to.
No. All of our wireless headphones operate over much longer distances utilising special high-quality FM/UHF stereo frequencies, they won’t work directly with Bluetooth on devices like phones or tablets.
Yes, each headphone has its own on/off switch, a volume control, and a channel selector. They are suitable for kids and adults with soft leatherette ear cushions and adjustable headbands for comfort.
Yes. Our headphones feature an active noise reduction system for crystal clear sound. The master volume can be controlled by the music playing device such as your phone, tablet, laptop or mixing desk. Each headphone then has its own volume control where further adjustments can be made. If the headphones are being worn by children, we recommend testing and limiting the peak music volume by turning the master volume down on your music playing device.
All of our headphones are supplied fully charged so you won’t need to recharge the headphone batteries unless your party is longer than 6-8 hours. As a backup we do include headphone chargers, these can charge 16 headphones simultaneously. In addition, we also always provide spare back-up headphones and transmitters.

Transmitters

You can connect any device such as phone, tablet, computer, or DVD player with either a standard 3.5mm audio cable or RCA (Red/White) audio cable supplied. If you want to plug in a DJ mixing desk or other devices, please contact us and we will ensure the correct cables are supplied.
Yes, no problem. If you’ve booked a DJ they can connect their mixer into an audio transmitter and play their set as normal. You can add additional music channels by connecting more music players to the transmitters. We can brief your DJ on the best way to set-up and mix and if necessary, we can send the equipment directly to them.
Each transmitter can support an infinite number of wireless headphones with a reception distance of up to 300 metres, they also work through obstacles like walls, floors and ceilings.
Yes, if you encounter any issues there is a technical support number to call.

Cost

We charge $7 per headphone for the first 100 headphones which includes free door-to-door delivery and return shipping throughout New Zealand. For orders over 100 we charge $5 per headphone. We have a 30-headphone minimum for free shipping. We also require a security deposit which is returned to you upon the safe return of our equipment. Note: At this time, we are unable to deliver to the Hauraki Gulf Islands (such as Waiheke Island), Stewart Island or Chatham Island.
Our minimum order for free shipping is 30 headphones. We can do smaller orders, but we may charge you a small courier fee.
To secure your booking complete our online booking form and pay the 50% non-refundable deposit.
The security bond is different depending on the size of your order, the security bond amount is returned to you upon the safe return of our equipment.
The final payment and security bond are due 14 days before your event date.
We accept payments made via Bank Transfer and Bank Deposit. We also accept MasterCard, Visa and PayPal payments, however there is a 3% credit card surcharge. Purchase Orders and Payments on the 20th of the month are accepted on a case-by-case basis for approved corporate clients.
Absolutely. We are insured to operate on location anywhere in New Zealand with public liability insurance for an amount not less than $2,000,000 (two million dollars), proof of this cover can be produced as requested.

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